Passenger Data – A Eureka Innovation Moment
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Ideas typically come from pain points. We all have them. I wish I could invent a device to fold my laundry. Still haven’t made that machine yet. Sometimes your past experience leads you to a solution that overcomes a pain point. That’s the case with Air Service Development. I came into the Air Service Development role at Winnipeg Airports Authority a few years back and instantly found a pain point. Data wasn’t free flowing. Where are people flying? And to... Read More
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Price it Right – Maximize Your Airport Car Park Revenues
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The airlines used to do airport car parking revenue management manually, they’ve moved on and made money, they have the same customers as you, why don’t you? No-one today questions that passengers flying from an airport past a vast range of prices, and not just depending on the destination they are flying to. Within a single departing aircraft, passengers will have paid different fares depending on: when they booked, how long they will be away for, how close to the... Read More
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Ultra-Short-Term Passenger Forecasting at Airports
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Airports business is complex and fast evolving. As an airport operator, one of the key business outcomes you would like to monitor very closely is passenger experience. The state of operations at various touch points in an airport involving wait time, queuing time, baggage processing, car parking impact the overall passenger experience. In this blog, we shall focus on queue time optimization to enhance passenger experience by easing the passenger journey at an airport. Queue time optimization is required at... Read More
