By

Anupam Dasgupta

Happy Travelling with On-time Baggage!

/
  - Posted By

What do you need after a long flight? Maybe a coffee or whatever your favorite drink is! Or just a quick dash home, to crash and revive! Ah, oh, hold on, you need your bags! Now imagine a world where it takes hours to get your baggage from the airport conveyor. Would have been dreadful, isn’t it? Thankfully it isn’t so and you do get your baggage pretty swiftly once you alight. How is the on-time baggage delivery tracked and...
Read More

Listen to your Airport Passengers – Are they HAPPY?

/
  - Posted By

Some food for thought. Surveys are a key channel to gauge customer satisfaction in any business and airports are certainly not an exception. Collection of surveys data and its analysis is increasingly becoming a key need for airports. As per a recent report (Airport IT Trends Report, SITA) 89% of all airports will use Business Intelligence (BI) to conduct service quality data analysis by 2017. Some of the key airport survey analytics include the ACI ASQ Survey, Skytrax and others....
Read More
close
Facebook IconYouTube IconTwitter IconVisit Linked in pageVisit Linked in pageVisit Linked in pageVisit Linked in page